1ex bet Terms & Conditions — Know Before You Play

1General Rules & Contractual Basis

By accessing or using the 1ex bet platform, you automatically agree to these Terms & Conditions. These terms constitute a legally binding agreement between 1ex bet and the user. Reading these Terms & Conditions in full before using the platform is mandatory.

These Terms & Conditions have been published in English for our users. However, the English version shall take precedence in any legal dispute. 1ex bet reserves the right to update these terms at any time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

• These Terms & Conditions apply only to users aged 18 and above.
• By using the platform, you confirm that gaming is legal in your jurisdiction.
• 1ex bet accepts no responsibility for providing services in violation of the laws of any country.
• Users who access the platform from regions where online gaming is prohibited do so at their own risk.

2Account Registration & Eligibility

You must be 18 years of age or older to open an account at 1ex bet. All information provided during registration must be accurate, complete, and up to date. Opening an account with false information is strictly prohibited and, if discovered, will result in immediate account closure.

Only one account is allowed per person. If the same individual creates multiple accounts, all accounts will be suspended and deposited funds may be forfeited. Family members may open separate accounts, but operating multiple accounts from the same device or IP address may trigger an investigation.

• During registration, you must provide your correct name, date of birth, phone number, and email address.
• A national ID card or passport may be required for identity verification.
• It is the user's responsibility to keep their account password confidential.
• Transferring or selling your account to a third party is prohibited.
• 1ex bet reserves the right to verify any account at any time if suspicious activity is detected.

3Deposit & Payment Policy

1ex bet accepts deposits through a range of popular payment methods including bKash, Nagad, and Rocket. When making a deposit, you must ensure that the payment account used is registered in your own name. Use of third-party payment methods is strictly prohibited.

The minimum deposit amount may vary by payment method. Deposits are generally credited to your account instantly. However, 1ex bet is not responsible for any delays caused by your bank or payment provider.

• Only payment methods registered in your own name may be used.
• All deposits are processed in Bangladeshi Taka (BDT).
• There are no hidden charges on deposits; however, your payment provider may apply their own fees.
• Large transactions may require additional verification as part of our anti-money laundering measures.
• If you experience any issues with a deposit, contact our Support team directly.

4Withdrawal Policy & Process

To withdraw from 1ex bet, your account must be fully verified (KYC). Withdrawals cannot be processed from unverified accounts. To complete KYC, you must submit a national ID and proof of your payment method.

Withdrawals are typically processed within 5 to 30 minutes. However, if verification is required, it may take 24 to 72 hours. Additional security checks apply to large withdrawal amounts.

• Withdrawals can only be made to the same method used for the deposit.
• Minimum withdrawal amount is BDT 500.
• Winnings derived from bonuses must meet the wagering requirements before withdrawal.
• You may continue placing bets while a withdrawal is being processed.
• Monthly withdrawal limits are set separately; VIP members are entitled to higher limits.

5Bonus & Promotion Terms

All bonuses and promotions at 1ex bet are subject to specific wagering requirements. Accepting a bonus means you agree to the terms attached to that offer. Please read the terms of each promotion carefully before claiming it.

The welcome bonus is available to new members only and can be claimed once. If the same person attempts to claim the welcome bonus multiple times using different accounts, all associated accounts will be terminated.

• Most bonuses carry a wagering requirement of 20x to 40x.
• Bonus funds cannot be withdrawn directly and may only be used for placing bets.
• Bonus offers must be used within the specified time period.
• Withdrawal limits may apply to winnings obtained from free spins.
• 1ex bet reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus and any associated winnings will be voided.

6Gaming Rules & Fairness

All games on 1ex bet use internationally certified RNG (Random Number Generator) technology. This ensures that every game outcome is completely random and cannot be manipulated by anyone. Our games are regularly tested by independent third-party auditors.

If a technical error affects the outcome of any game, 1ex bet reserves the right to void that round and refund the wagered amount. 1ex bet is not liable for any losses caused by equipment or network failures.

• RTP (Return to Player) information for all games is available on the respective game pages.
• Any active bets will be saved even if your internet connection is interrupted.
• The use of bots or automated software is strictly prohibited.
• Any complaints regarding game outcomes must be reported to Support within 24 hours.
• In Live Casino games, the dealer's decision is final.

7Responsible Gaming Policy

1ex bet firmly believes that gaming is for entertainment only. We never want any player to face financial or personal difficulties because of gaming. That is why we are committed to giving every player the tools to play responsibly.

Every user on our platform can set their own deposit limits, loss limits, and session time. There is also an option to temporarily or permanently exclude yourself from the platform.

• A strict age verification process is in place to prevent minors from playing.
• If you notice any signs of gaming addiction, contact our support team immediately.
• The self-exclusion option allows you to take a break for 30 days or permanently.
• We can refer you to professional organizations for expert assistance.

8Account Suspension & Closure Policy

1ex bet reserves the right to temporarily or permanently close any account for the reasons listed below. Users are generally notified by email or SMS before an account is closed; however, immediate action may be taken in cases of fraud or serious violations.

• Submitting a false identity or forged documents.
• Operating multiple accounts.
• Attempting to abuse bonuses or exploit the system.
• Using bots or automated software.
• Harassing or behaving inappropriately toward other players.
• Money laundering or suspicious financial activity.

Users may request to close their account at any time. After closure, any verified balance (excluding bonuses) will be available for withdrawal.

9Privacy & Data Protection

1ex bet takes the protection of your personal information very seriously. We use SSL encryption to keep all your data secure. Your information will never be sold to third parties.

However, we may be required to share information when legally obligated or requested by a regulatory authority. Our full Privacy Policy is published separately.

• Your data is used solely to improve our services.
• You may opt out of marketing communications at any time.
• Contact Support to view or delete your data.

10Terms & Conditions Changes and Updates

1ex bet reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via their registered email or through the platform.

Continued use of the platform after any changes means you have accepted the updated terms. We recommend visiting this page regularly to stay informed.

• The date of the most recent update can be found at the top of this page.
• If you object to any changes, you may request to close your account.
• If you have any questions or confusion, please contact our support team.